Privacy

Privacy & cookies

This site is a business-to-business catalogue. It collects as little as it can: no advertising trackers, no profiling, no analytics cookies. The only personal data we hold is what you type into the enquiry form.

Effective 2026-09-22

Who is responsible for your data

AURORA is the controller for personal data submitted through this website (Guangzhou, Guangdong, China).

What we collect, and why

When you submit the enquiry form we receive the details you enter: your name, company, business email, country, and any phone number, target market, product interest, quantity, message and file attachment you choose to provide. We also record how you arrived — referring page, landing page and campaign parameters in the link you followed.

We use this for one purpose: to answer your enquiry, quote your order and keep a record of the commercial relationship. Our legal basis under the GDPR is our legitimate interest in responding to a business enquiry addressed to us, and — where your enquiry leads to an order — the performance of a contract.

We do not sell, rent or share your details for marketing purposes, and we do not add you to a mailing list. We do not use your data to train anything.

Cookies and local storage

Technology What it does Consent needed
Cloudflare Web Analytics Aggregate page views and performance. No cookies, no fingerprinting, no cross-site tracking, no personal identifiers. No — nothing is stored on your device
Cloudflare Turnstile Distinguishes human visitors from automated submissions on the enquiry form. Operated by Cloudflare on their infrastructure. No marketing purpose — security only
Browser session storage Remembers which page and campaign link brought you here, so the enquiry can be attributed to the right channel. Held in your browser tab and discarded when the tab closes. No — it is not a cookie and does not leave your device until you submit the form

This site sets no advertising cookies. There is no Google Analytics, no Meta pixel and no third-party remarketing tag, which is why you are not being asked to dismiss a cookie banner.

Who processes your data

  • Cloudflare — website hosting, content delivery, form security and cookieless analytics.
  • Our email provider — delivery and storage of the enquiry as an email in our business mailbox.
  • Our freight forwarder or bank — only if and when an order reaches the stage where those details are needed to perform it.

Because these providers operate globally, your data may be processed outside your country. Where that happens, transfers rely on the providers' standard contractual clauses and the adequacy decisions that apply to them.

How long we keep it

Enquiries that do not lead to an order are kept for up to 24 months so that we can pick up the conversation later, then deleted. Records connected to an order — quotations, specifications, shipping documents — are kept for as long as tax and customs rules require. You can ask us to delete an enquiry earlier, at any time.

Your rights

If you are in the European Economic Area, the United Kingdom or Switzerland, you have the right to access your data, correct it, delete it, restrict or object to its processing, receive it in a portable format, and withdraw consent where consent is the basis. If you are a California resident, you have the right to know what personal information is collected, to request its deletion, and to opt out of any sale of it — we do not sell personal information.

To exercise any of these, write to us and we will respond within 30 days. If you are in the EEA or UK and are not satisfied with our response, you can complain to your national data protection authority.

Security

This site is served over HTTPS, and enquiry submissions are validated and rate-limited at the network edge. Access to enquiry records is limited to the people who answer them.

Changes to this policy

If the way we handle data changes, this page changes with it and the effective date above is updated. Continued use of the enquiry form after an update means the current version applies.